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Your Rights and Our Legal Commitments

At 7lpa, every account relationship is governed by clear, written terms — covering how we collect data, how your account operates, and what both parties are responsible for.

Account TermsPrivacy PolicyData Retention RulesCookie PolicyJurisdiction Conditions

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What Our Legal Terms Actually Cover

7lpa Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our terms of use form a binding agreement between you and 7lpa the moment you open an account. They define permitted account activity, how disputes are handled, and the conditions under which access may be restricted. Eligibility to use the platform depends on your local law

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— if local law in your state or region does not permit access, these terms do not grant that access. Payment transactions processed via UPI, Paytm or PhonePe are subject to both our terms and the rules of those payment networks. We are not a financial
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institution; we facilitate entertainment where lawfully permitted. Any modification to these terms is communicated via the email address linked to your account at least 14 days before the change takes effect, giving you time to review and decide.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your rights under our policies, want to request a data correction, or need to raise a formal dispute, our legal…

HOW WE PROTECT YOU

Data Handling, Security and Account Rights

We built our account security and data practices around what Indian users actually need — fast access via UPI or Paytm without exposing sensitive financial data, and clear control over what we…

Data We Collect

We collect the information you provide at registration — name, email, phone number — plus transaction records for UPI, Paytm and PhonePe payments. We do not sell this data to third-party marketing companies under any circumstance.

Cookie Policy

Our site uses session cookies to keep you logged in, and analytics cookies to understand how pages are used. You can manage cookie preferences from the banner that appears on your first visit, or from your browser settings at any time.

Account Security

All accounts are protected with encrypted password storage and optional two-step verification via your registered mobile number. We recommend enabling two-step verification especially if you transact via UPI or Paytm through your account.

Data Retention Period

We retain account records for as long as your account is active and for five years after closure, in line with financial record-keeping obligations. After that period, personal data is deleted or anonymised from our systems.

Your Right to Access and Correct

You may request a full export of the personal data we hold about you at any time by contacting our legal team via email. Corrections to inaccurate records are processed within seven business days of a verified request.

Dispute and Escalation Path

If you believe a policy has been applied incorrectly to your account, you can escalate the matter in writing to our compliance desk. We document every escalation and provide a written response within 14 calendar days.

Common Questions About Our Legal Terms

These are the questions we receive most often when it comes to account rights, data handling and how our policies work in practice. If your question is not answered here, reach out to our support team and we will point you to the right section of our terms.

Yes. Eligibility to access 7lpa depends on local law in your state or region. Where local law does not permit this type of platform, our terms do not override that restriction. Check whether access is permitted where you are before opening an account.

Email our legal team with your account ID and a subject line reading 'Data Access Request'. We will verify your identity and send a full export of your stored personal data within seven business days of confirming the request.

Yes. Submit a written deletion request via email or the in-account closure tool. We will close your account and begin data deletion immediately, retaining only what we are legally required to keep for financial record purposes, for up to five years.

Transaction records linked to UPI, Paytm and PhonePe payments are retained for five years post-closure in line with financial compliance obligations. They are not used for any marketing purpose and are not shared with third parties after account closure.

We notify you by email to the address registered on your account at least 14 days before any material change takes effect. Continued use of the platform after that date means you accept the updated terms. You can also find the current version on this page at all times.

Write to our compliance desk with your account ID, a description of the issue, and any relevant dates. We log every dispute formally and return a written decision within 14 calendar days. If you remain unsatisfied, we can provide guidance on further escalation options.

Yes. Accounts are for personal use only and may not be used to facilitate transactions on behalf of another person. Any attempt to use the account commercially or to circumvent payment network rules — including those governing UPI or PhonePe — may result in account suspension pending review.

Your Rights and Our Legal Commitments

How to Reach Us on Legal Matters

Data Handling, Security and Account Rights

Data We Collect

Cookie Policy

Account Security

Data Retention Period

Your Right to Access and Correct

Dispute and Escalation Path

Common Questions About Our Legal Terms

01 Do your terms apply differently depending on which Indian state I am in?

02 How do I request a copy of the personal data you hold about me?

03 Can I ask you to delete my account and all associated data?

04 What happens to my UPI or Paytm payment records after I close my account?

05 How will I know if the terms of use change?

06 What should I do if I disagree with how a policy has been applied to my account?

07 Are there any restrictions on what I can do with my account under your terms?

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